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For successful total quality management (TQM) Multiple Choice quality is evaluated externally by customers after delivery. managers in every function must cooperate. additional steps in
For successful total quality management (TQM) Multiple Choice quality is evaluated externally by customers after delivery. managers in every function must cooperate. additional steps in the production process must be implemented. a just-in-time inventory shouldn't be used. suggestions for improvement are provided by high-level managers only
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