Question
For the cashier's checkout process at a local grocery store, discuss the strategic fit. Areas to touch base are: Line Vs. Flexible flow Process divergence
For the cashier's checkout process at a local grocery store, discuss the strategic fit. Areas to touch base are:
Line Vs. Flexible flow
Process divergence
Customer contact dimensions
Process choice along customer contact matrix
Resource flexibility
Capital intensity
Customer involvement
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The Restaurant From Concept to Operation
Authors: John R Walker
6th Edition
9781118139950, 470626437, 111813995X, 978-0470626436
