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For the first part of the DQ, tell us what quality means for you and how it affects what you purchase as a consumer, tell
For the first part of the DQ, tell us what quality means for you and how it affects what you purchase as a consumer, tell us how you measure quality, and give examples of products and/or services with varying quality from your perspective. Secondly, the text lists six dimensions of quality and has a chart with examples for both a product, (printer) and a service (bank). Please pick a product or service and outline the dimensions of quality for it. Explain your findings and how the company communicates these dimensions of quality to consumers. Can these dimensions be measured, and if so how? (25 Points)
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