For the last two years, Tim has worked side by side with Hannah. She is his closest friend at work, and she's funny, smart, and supportive. Recently, Hannah was promoted. Starting next week, she will be working in a different location. Tim is happy for her, but sad that they won't get to hang out together as often anymore. He meets with Hannah in her office.

Observations.Reflect on how Tim and Hannah communicated in this scenario by answering the following questions:

1. Which character do you identify with more in this situation? How would you feel if you were in his or her situation?
2. Where were the missed opportunities to practice competent communication
3. Can you understand both perspectives?
4. What could Hannah and Tim have done differently?