$.$ For the Win is a top retailer in Canada. It specializes in sports equipment and athletic

wear$/$gear$.$ Presently, the company is functioning with $322$ stores and is going to expand

its business in the next two years especially in Ontario and British Columbia. For the

Win wants to bring improvements in the customer service in order to build the long$-$

term relationship with the customers that would benefit both; the company as well as

the customers.

Presently, the company is facing the issue of high turnover rate. There is also the

shortage of store related staff especially store managers. Sometimes, the company has

to hire the staff from other hiring firms that increase the cost. The Company has hired

Meiyang Chin, an HR executive, to evaluate the hiring process, conduct job analysis, and

provide training to the store managers. The Company also wants Meiyang to analyze the

reasons for leaving the job at the faster rate, the job requirements for the position of

store managers, and develop training modules accordingly. How can the company

decrease the high employees$$ turnover and increase their employees$$ loyalty to achieve

the better customer service by meeting customers$$ requirements and increase the

consumer market by attracting more customers?

Currently, the strategy of the company has failed to increase employees$$ loyalty,

efficiency, and effectiveness.

$2$a$.$ What steps HR can take and form strategies to decrease high employees$$ turnover

and increase productivity? $(25$points$)$

$2$b$.$ What is a realistic job preview? How would this strategy help in employee

satisfaction and loyalty in the long run? Give a suggestion on how to implement this

strategy. $(10$ points$)$

$2$c$.$ What factors does Chin have to consider when it comes to strategic recruitment? $(25$ points$)$