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For the Yelp customer negative review, what your strategy would be to interact with the dissatisfied customer, including both your initial contact with the reviewer

For the Yelp customer negative review, what your strategy would be to interact with the dissatisfied customer, including both your initial contact with the reviewer and a longer follow-up message.

https://www.yelp.com/biz/black-bear-diner-pleasanton?start=10

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There are 3 Steps involved in it

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Initial Contact Begin with a polite and empathetic tone Acknowledge the customers experience and tha... blur-text-image

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