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For this assignment, you are a manager of a large hybrid team in a call center based in Kansas City. This is a new initiative
For this assignment, you are a manager of a large hybrid team in a call center based in Kansas City. This is a new initiative for the organization, allowing a manager to lead both virtual and onsite employees. Stakeholders are worried that you will not be able to handle this hybrid nature of the team and still manage to meet sales targets and KPIs. But together, a 500-1000 word plan that discusses how you will manage this team and create a high-performance team. What will be your communication strategy? How will you get and maintain team culture? Be sure that you are using references outside sources to help validate your excitement and understanding of this project
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