For this assignment you'll draft a formal business letter that analyzes dispute resolution for a client who wants your advice on whether to include an arbitration clause in their standard sales contract.

After reading/watching the weekly course content, you're an expert on dispute resolution for purposes of this assignment. The owner of a commercial kitchen supply company that serves thousands of clients throughout the southeast has requested your opinion on dispute resolution.

During the consultation meeting he raises the following concerns about claims and/or lawsuits arising out of his business:

• Expensive and time-consuming disputes.
• Bad publicity.
• Mass claims and class action lawsuits.
• Preserving dispute resolution options.

Your client believes he should add an arbitration clause to their standard sales contract, but he's not sure and is asking for your advice.

Draft a letter to your client that addresses all of his concerns and includes a recommendation on whether or not he should include the arbitration clause in the sales contract. A complete letter will discuss how arbitration clauses impact different types of dispute resolution: (informal negotiation, litigation, arbitration, and mediation).

Additional Facts

• Your company: Dispute Resolution Advisors, LLC, 33 Main Street, Suite 2, Daytona Beach, FL 32118
• Your client: Juno B. Jenkins, CEO, Jenkins Supply, Inc., 777 Volusia Avenue, Daytona Beach, FL 32118