For this discussion, please watch the documentary film "American Factory" on Netflix and respond to the following questions. The documentary is on the reopening of the former GM SUV factory in Ohio following its purchase by the Chinese car glass manufacturer Fuyao. It shows some of the production related issues that we have learned in this course, such as productivity volume and how it effects profit, and unit cost of the product and overall earnings. Fuyao initially chooses to operate with the American management team, which leads to many cultural differences that effect productivity, employee relations, and company goals.

After watching the film, respond to the following questions

1. What was Fuyao's chair's perception of American employees and the management? What led to the termination of the American managers?

2. What was American management's perception of the Fuyao's employees and operations when they visited China?

3. In reference to the Balanced Scorecard we learned in Ch 24, how did management do in evaluating the company's performance within Financials, Customer, Internal Processes, and Learning & Growth? Did they have a balanced approach in all four areas?