For this task you are required to consider three clients living with mental health issues who you have worked collaboratively with to assess, promote and review all aspects of wellbeing. You may have worked directly with each client or been involved with supporting a senior staff member or supervisor to facilitate the client's recovery process. You may be employed at the service or be on a work placement.

For each client report, you should document the following:

• The steps and processes that you undertook to prepare for working with the client
• The strategies that you used when working with the client
• The elements of your own professional practice
• The collaborative approaches you used to provide support to the client
• The specific strategies you applied within each wellbeing domain
• The workplace skills you used to ensure the safety and wellbeing of yourself, your client and others in the environment.

Once you have completed your report, ask your supervisor/assessor to confirm that you supported this client in the manner described by asking them to sign the bottom of the report for each client.

Remember privacy and confidentiality principles when completing your report. Refer to clients using terms such as Client A, Client 1 and so on. Refer to family using terms such as 'client's sister', 'client's husband' etc. Refer to colleagues in a similar fashion. Do not include any information in you report that could identify your client (such as location, client workplace, names of places frequented by the client, schools attended by their children etc).

Client 1: Bipolar

Preparation

Describe how you prepared to work with this client. Consider the information and resources that you needed and accessed, the planning that you did, the policy and procedures that you referred to, the discussions that you had with colleagues and others, any safety considerations and the documentation which you prepared. Also consider any available services and programs that you considered or accessed.

Working with the client

Describe the strategies that you used to establish a rapport with the client. How did you explain social and emotional wellbeing and its benefits? How did you ensure that your relationship with the client was a professional working relationship? Discuss the strategies that you used to work collaboratively with the client to identify their strengths and to explain how these related to the domains of wellbeing and contributed to keeping them strong. How did you obtain and document relevant consents? What processes did you use to clarify and respect the person's choices and to provide them with dignity of risk? How did you set boundaries around topics to be discussed? How did you work with the client to assess their overall state of wellbeing including identifying people in their lives who could help build a picture of their social and emotional wellbeing? How did you work with the client to recognise and celebrate progress/success? What about new directions? What contingency planning did you have in place?

Professional practice

Describe how you ensured non-judgemental practice in regards to wellbeing. How did you reflect on your own values, beliefs, attitudes and behaviours and respond to ensure that your practice remained non-judgemental and non-discriminatory? How did you remain aware of potential power dynamics and respond accordingly in your work with clients? How did you ensure that all appropriate consents were identified, negotiated, obtained and documented? Make reference to relevant policy and procedures. Discuss the strategies that you used to recognise if the client's needs were outside of your area of expertise or scope of practice and how you reacted.

Domains of wellbeing - Physical

How did you work with the client to promote the importance of physical health to improving mental health? What was the process that you used to assess the client's current health status and what strategies did you put in place to support them in improving their physical wellbeing? Describe the elements of physical wellbeing that you discussed with the client and outline any services, resources or programs that you identified to support the client.

Domains of wellbeing - Emotional

How did you work with the client to promote the importance of emotional wellbeing to improving mental health? What was the process that you used to assess the client's current emotional wellbeing. What were the client's emotional strengths, challenges and triggers and what strategies did you put in place to support the client in addressing them so they could improve their emotional resilience?

Domains of wellbeing - Social

How did you work with the client to identify and map their current level of social inclusion? What tools and strategies did you use to assess their level of community participation and to identify whether or not they have a care network in place? How did you work collaboratively with the client to promote community participation and increase their level of social inclusion? How did you support them to develop social supports and to actively participate and connect with community?

Domains of wellbeing - Cognitive

How did you work with the client to promote the importance of cognitive wellbeing to improving mental health? What tools and strategies did you use to assess their current level of cognitive wellbeing? What strategies did you put in place in collaboration with the client to improve cognitive wellbeing?

Domains of wellbeing - Cultural and spiritual

How did you work with the client to promote the importance of cultural and spiritual wellbeing to improving mental health? How did you work collaboratively with the client to identify their preferred cultural and/or spiritual values, beliefs, traditions, activities and practices? What strategies did you use to support the client to identify any changes that they would like to make to their wellbeing in this area? What resources/people did you identify to support them?

Workplace skills

Describe how you worked safely in your planning and interactions with this client and their care network. Did you communicate with the client about safety? What steps did you take to plan for an emergency/to manage risks and to ensure that you met your duty of care to the client and to members of their care network? How did you monitor and manage your own wellbeing and that of members of the care network? How did you monitor your own cultural wellbeing and apply any improvements to your practice? List any relevant organisational policy and procedures.

Client 2: Bulimia

Preparation

Describe how you prepared to work with this client. Consider the information and resources that you needed and accessed, the planning that you did, the policy and procedures that you referred to, the discussions that you had with colleagues and others, any safety considerations and the documentation which you prepared. Also consider any available services and programs that you considered or accessed.

Working with the client

Describe the strategies that you used to establish a rapport with the client. How did you explain social and emotional wellbeing and its benefits? How did you ensure that your relationship with the client was a professional working relationship? Discuss the strategies that you used to work collaboratively with the client to identify their strengths and to explain how these related to the domains of wellbeing and contributed to keeping them strong. How did you obtain and document relevant consents? What processes did you use to clarify and respect the person's choices and to provide them with dignity of risk? How did you set boundaries around topics to be discussed? How did you work with the client to assess their overall state of wellbeing including identifying people in their lives who could help build a picture of their social and emotional wellbeing? How did you work with the client to recognise and celebrate progress/success? What about new directions? What contingency planning did you have in place?

Professional practice

Describe how you ensured non-judgemental practice in regards to wellbeing. How did you reflect on your own values, beliefs, attitudes and behaviours and respond to ensure that your practice remained non-judgemental and non-discriminatory? How did you remain aware of potential power dynamics and respond accordingly in your work with clients? How did you ensure that all appropriate consents were identified, negotiated, obtained and documented? Make reference to relevant policy and procedures. Discuss the strategies that you used to recognise if the client's needs were outside of your area of expertise or scope of practice and how you reacted.

Domains of wellbeing - Physical

How did you work with the client to promote the importance of physical health to improving mental health? What was the process that you used to assess the client's current health status and what strategies did you put in place to support them in improving their physical wellbeing? Describe the elements of physical wellbeing that you discussed with the client and outline any services, resources or programs that you identified to support the client.

Domains of wellbeing - Emotional

How did you work with the client to promote the importance of emotional wellbeing to improving mental health? What was the process that you used to assess the client's current emotional wellbeing. What were the client's emotional strengths, challenges and triggers and what strategies did you put in place to support the client in addressing them so they could improve their emotional resilience?

Domains of wellbeing - Social

How did you work with the client to identify and map their current level of social inclusion? What tools and strategies did you use to assess their level of community participation and to identify whether or not they have a care network in place? How did you work collaboratively with the client to promote community participation and increase their level of social inclusion? How did you support them to develop social supports and to actively participate and connect with community?

Domains of wellbeing - Cognitive

How did you work with the client to promote the importance of cognitive wellbeing to improving mental health? What tools and strategies did you use to assess their current level of cognitive wellbeing? What strategies did you put in place in collaboration with the client to improve cognitive wellbeing?

Domains of wellbeing - Cultural and spiritual

How did you work with the client to promote the importance of cultural and spiritual wellbeing to improving mental health? How did you work collaboratively with the client to identify their preferred cultural and/or spiritual values, beliefs, traditions, activities and practices? What strategies did you use to support the client to identify any changes that they would like to make to their wellbeing in this area? What resources/people did you identify to support them?

Workplace skills

Describe how you worked safely in your planning and interactions with this client and their care network. Did you communicate with the client about safety? What steps did you take to plan for an emergency/to manage risks and to ensure that you met your duty of care to the client and to members of their care network? How did you monitor and manage your own wellbeing and that of members of the care network? How did you monitor your own cultural wellbeing and apply any improvements to your practice? List any relevant organisational policy and procedures.

Client 3: Schizophrenia

Preparation

Describe how you prepared to work with this client. Consider the information and resources that you needed and accessed, the planning that you did, the policy and procedures that you referred to, the discussions that you had with colleagues and others, any safety considerations and the documentation which you prepared. Also consider any available services and programs that you considered or accessed.

Working with the client

Describe the strategies that you used to establish a rapport with the client. How did you explain social and emotional wellbeing and its benefits? How did you ensure that your relationship with the client was a professional working relationship? Discuss the strategies that you used to work collaboratively with the client to identify their strengths and to explain how these related to the domains of wellbeing and contributed to keeping them strong. How did you obtain and document relevant consents? What processes did you use to clarify and respect the person's choices and to provide them with dignity of risk? How did you set boundaries around topics to be discussed? How did you work with the client to assess their overall state of wellbeing including identifying people in their lives who could help build a picture of their social and emotional wellbeing? How did you work with the client to recognise and celebrate progress/success? What about new directions? What contingency planning did you have in place?

Professional practice

Describe how you ensured non-judgemental practice in regards to wellbeing. How did you reflect on your own values, beliefs, attitudes and behaviours and respond to ensure that your practice remained non-judgemental and non-discriminatory? How did you remain aware of potential power dynamics and respond accordingly in your work with clients? How did you ensure that all appropriate consents were identified, negotiated, obtained and documented? Make reference to relevant policy and procedures. Discuss the strategies that you used to recognise if the client's needs were outside of your area of expertise or scope of practice and how you reacted.

Domains of wellbeing - Physical

How did you work with the client to promote the importance of physical health to improving mental health? What was the process that you used to assess the client's current health status and what strategies did you put in place to support them in improving their physical wellbeing? Describe the elements of physical wellbeing that you discussed with the client and outline any services, resources or programs that you identified to support the client.

Domains of wellbeing - Emotional

How did you work with the client to promote the importance of emotional wellbeing to improving mental health? What was the process that you used to assess the client's current emotional wellbeing. What were the client's emotional strengths, challenges and triggers and what strategies did you put in place to support the client in addressing them so they could improve their emotional resilience?

Domains of wellbeing - Social

How did you work with the client to identify and map their current level of social inclusion? What tools and strategies did you use to assess their level of community participation and to identify whether or not they have a care network in place? How did you work collaboratively with the client to promote community participation and increase their level of social inclusion? How did you support them to develop social supports and to actively participate and connect with community?

Domains of wellbeing - Cognitive

How did you work with the client to promote the importance of cognitive wellbeing to improving mental health? What tools and strategies did you use to assess their current level of cognitive wellbeing? What strategies did you put in place in collaboration with the client to improve cognitive wellbeing?

Domains of wellbeing - Cultural and spiritual

How did you work with the client to promote the importance of cultural and spiritual wellbeing to improving mental health? How did you work collaboratively with the client to identify their preferred cultural and/or spiritual values, beliefs, traditions, activities and practices? What strategies did you use to support the client to identify any changes that they would like to make to their wellbeing in this area? What resources/people did you identify to support them?

Workplace skills

Describe how you worked safely in your planning and interactions with this client and their care network. Did you communicate with the client about safety? What steps did you take to plan for an emergency/to manage risks and to ensure that you met your duty of care to the client and to members of their care network? How did you monitor and manage your own wellbeing and that of members of the care network? How did you monitor your own cultural wellbeing and apply any improvements to your practice? List any relevant organisational policy and procedures.