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For this week's assignment, you are asked to write report based on data you received to test a hypotheses.You can find the Excel file Call

For this week's assignment, you are asked to write report based on data you received to test a hypotheses.You can find the Excel file Call Center in the corresponding week. You are to review and interpret the data and decide whether or not the null hypotheses should be rejected with500words only (minimum 500-max 550 without counting references). Two scholarly sourcesare required. (How effectively, not lengthy yet pointless, you are incorporating data and sources into your written part is the main focus of grading. Rationale should be solid, evidence proved, and smooth in transitioning.)

Task:Call centers typically have high turnover. The director of human resources for a large bank has compiled data on about 70 former employees at one of the bank's call centers in theExcel file Call Center Data. In writing an article about call center working conditions, a reporter has claimed that the average tenure is no more than two years. Formulate and test a hypothesis using these data to determine if this claim can be disputed.

It would be helpful to recall the two articles (Trasorras, Weinstein & Abratt (2009);Taylor (2001)provided in reading material section.

Do not add your report to the supplied data sheet - create new document in the APAformat for your submission. You will submitdoc or docxfiles.

Submit your report in the designated area and be mindful of thedeadline.

image text in transcribedimage text in transcribed
Call Center Data - Microsoft Excel 0 X Giris Ekle Sayfa Duzeni Formuller Veri Gozden Gecir Gorunum E Otomatik Toplam - do Kes - 10 AA Metni Kaydir Genel Normal iyi Kotu AT Arial Dolgu ED Kopyala Tablo Olarak Notr Aciklama Metni Bagli Hucre Ekle Sil Bicim Sirala ve Filtre Bul ve Yapistir Bigim Boyacisi K TAMA 3 3 1 | Birlestir ve Ortala Kosullu 2 Temizle Uygula Sec Bicimlendirme * Bicimlendir Stiller Hucreler Duzenleme Pano Yazi Tipi Hizalama SayI A fix Call Center Data X G H M N P Q R W Call Center Data N - Male = 1 Yes = 1 Yes = 1 Female = 0 No = 0 No = 0 Gender rting Age . Call Center Experience allege Degree of Service (years) 7.02 3.47 2.07 1.78 4.42 3.29 3.05 0.49 0.61 3. 12 2.95 2. 15 4.03 3.53 2.47 2 . 15 1.27 1. 10 1.78 1.94 -0 -0 0 -0 0 0 0 0 0 0 0 0 0 2.91 3.02 2.53 1.84 2.88 2.20 1.44 953 1.4 1.08 0.98 1.63 1.30 2.30 2.05 2.04 1.70 o o o o o O O - - 2. 11 1.75 2. 15 Activate Windows Go to Settings to activate Windows. 14 4 Call Center 1 670 + Hazir 10:21 PM Pr E 80 F Sunny ~ [)) ENG 8/3/2021Call Center Data - Microsoft Excel 0 X Giris Ekle Sayfa Duzeni Formuller Veri Gozden Gecir Gorunum do Kes Arial - 10 AA Metni Kaydir Genel Normal iyi Kotu E Otomatik Toplam - AT Kopyala Dolgu Yapistir Bigim Boyacisi KTADA BB 31 | Birlestir ve Ortala Kosullu Tablo Olarak Notr Aciklama Metni Bagli Hucre Ekle Sil Bicim Sirala ve Filtre Bul ve Bicimlendirme * Bicimlendir 2 Temizle Uygula Sec Pano Yazi Tipi Hizalama G SayI Stiller Hucreler Duzenleme A1 fx Call Center Data A B G H M N P R W X 2.05 2. 13 2.12 2. 16 2.04 1.70 2. 11 1.75 2. 15 2.12 0.37 195 1.02 1.26 1.04 .64 1.75 1.71 1.29 1.48 1.31 1.46 1.88 1. 16 1 . 16 1.05 .96 1.2 0.81 187 .95 3. 7 1.32 135 0 57 Activate Windows Go to Settings to activate Windows. 4 Call Center Hazir 1 670 + 1 9 Pr 10:21 PM 80 F Sunny ~ ~ [)) ENG 8/3/2021

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