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For too long consumers and businesses have struggled to understand the complicated rules that apply when buying goods and services. That is why the Consumer

"For too long consumers and businesses have struggled to understand the complicated rules that apply when buying goods and services. That is why the Consumer Rights Act is so important in setting out clear and updated consumer rights for goods, services and, for the first time, digital content." Consumer Affairs Minister Jo Swinson (Gov.uk, March 2015)

Critically evaluate the impact of the Consumer Rights Act 2015 by using the above statement.

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