FORUM E Discussion Forum 2 Total quality management (TQM) refers to a management system which may significantly influence an organization performance. One way of ensuring delivery of quality services in hotels and restaurants are through TQM. You are required to investigate the influence of selected TQM practices on customer satisfaction in quick-service restaurants (250 words). Apart from your own posting, you must response to other student's postings (Minimum 2 peer posts). All the references should be used APA 7th edition format (Due week 4 by 5:45pm)