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Friendly Markets customers visit the store 1.2 times per week on average. The average customer invoice is $40, on which the store makes a 5%
Friendly Markets customers visit the store 1.2 times per week on average. The average customer invoice is $40, on which the store makes a 5% contribution margin. Customers are loyal but there is a churn rate of 10% per year. The company assumes a discount rate of 10%. What is the discounted lifetime margin of an individual customer
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