FriendMe Scenario Background Nikki has served as an Account Manager for FriendMe Inc., a social media site for college students, for more than a year. Nikki's manager expresses concerns that Nikki is underperforming in her role. The primary evidence submitted to Human Resources is below. This evidence shows each monthly report she has submitted to management across the last six months starting in January and it is now July. The documentation also shows the submission status (whether the report was submitted on time or late) and the quality score assigned to the report with A being the highest and F being the lowest. Nikki is one 15 Account Managers at the company of which all have been in seat for a comparable amount of time so the management at FriendMe feels comfortable comparing Nikki to her peers. QUESTION: Human Resources meets with Nikki's manager to discuss concerns surrounding Nikki's performance. The manager states that Nikki has been consistently late in submitting her submissions. What could be driving this perception? Reporting Period Submission Status Quality Score June Late A May On-Time A April On-Time B March On-Time B February On-Time C January On-Time F