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From a structural-functional perspective, management plays a crucial role in establishing formal mechanisms and channels through which employees can voice their concerns and ideas. Management

From a structural-functional perspective, management plays a crucial role in establishing formal mechanisms and channels through which employees can voice their concerns and ideas. Management can design structures such as suggestion boxes, employee forums, and grievance procedures to provide avenues for employee input and feedback, a concept supported by the Contingency Theory (Fiedler, 1964), which posits that organizational effectiveness is contingent upon the alignment of organizational structure with environmental conditions. reference

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