Question
From Chapter 3, page 65, review the Ethical Guidelines for an Organization Development/Human Systems Development (OD/HSD) Professional. Please provide your agreement/disagreement with the guidance provided
From Chapter 3, page 65, review the Ethical Guidelines for an Organization Development/Human Systems Development (OD/HSD) Professional.
Please provide your agreement/disagreement with the guidance provided and if you would require your employee to follow the same guidelines.
Textbook:Cummings, T. G, Worley, C. (2019). Organization Development and Change. 11th edition. Cengage Learning, Inc. ISBN13: 9780357033906 ISBN10: 0357033906
Appendix Ethical Guidelines for an Organization Development/Human Systems Development (OD/HSD) Professional
Sponsored by the Human Systems Development Consortium (HSDC), a significant integrative effort by Bill Gellermann has been under way to develop "A Statement of Values and Ethics for Professionals in Organization and Human System Development." HSDC is an informal collection of the leaders of most of the professional associations related to the application of the behavioral and social sciences. A series of drafts based on extensive contributions, comments, and discussions involving many professionals and organizations has led to the following version of this statement.
As an OD/HSD Professional, I commit to supporting and acting in accordance with the following guidelines:
I. Responsibility for Professional Development and Competence
A. Accept responsibility for the consequences of my acts and make every effort to ensure that my services are properly used.
B. Recognize the limits of my competence, culture, and experience in providing services and using techniques; neither seek nor accept assignments outside those limits without clear understanding by the client when exploration at the edge of my competence is reasonable; refer a client to other professionals when appropriate.
C. Strive to attain and maintain a professional level of competence in the field, including
1. broad knowledge of theory and practice in
a. applied behavioral science generally.
b. management, administration, organizational behavior, and system behavior specifically.
c. multicultural issues including issues of color and gender.
d. other relevant fields of knowledge and practice.
2. ability to
a. relate effectively with individuals and groups.
b. relate effectively to the dynamics of large, complex systems.
c. provide consultation using theory and methods of the applied behavioral sciences.
d. articulate theory and direct its application, including the creation of learning experiences for individuals, small and large groups, and for whole systems.
D. Strive continually for self-knowledge and personal growth; be aware that "what is in me" (my perceptions of myself in my world) and "what is outside me" (the realities that exist apart from me) are not the same; be aware that my values, beliefs, and aspirations can both limit and empower me and that they are primary determinants of my perceptions, my behavior, and my personal and professional effectiveness.
E. Recognize my own personal needs and desires and deal with them responsibly in the performance of my professional roles.
F. Obtain consultation from OD/HSD professionals who are native to and aware of the specific cultures within which I work when those cultures are different from my own.
II. Responsibility to Clients and Significant Others
A. Serve the short and long-term welfare, interests, and development of the client system and all its stakeholders; maintain balance in the timing, pace, and magnitude of planned change so as to support a mutually beneficial relationship between the system and its environment.
B. Discuss candidly and fully goals, costs, risks, limitations, and anticipated outcomes of any program or other professional relationship under consideration; seek to avoid automatic confirmation of predetermined conclusions, either the client's or my own; seek optimum involvement by client system members in every step of the process, including managers and workers' representatives; fully inform client system members about my role, contribution, and strategy in working with them.
C. Fully inform participants in any activity or procedure as to its sponsorship, nature, purpose, implications, and any significant risk associated with it so that they can freely choose their participation in any activity initiated by me; acknowledge that their choice may be limited with activity initiated by recognized authorities; be particularly sensitive to implications and risks when I work with people from cultures other than my own.
D. Be aware of my own personal values, my values as an OD/HSD professional, the values of my native culture, the values of the people with whom I am working, and the values of their cultures; involve the client system in making relevant cultural differences explicit and exploring the possible implications of any OD/ HSD intervention for all the stakeholders involved; be prepared to make explicit my assumptions, values, and standards as an OD/HSD professional.
E. Help all stakeholders while developing OD/HSD approaches, programs, and the like, if they wish such help; for example, this could include workers' representatives as well as managers in the case of work with a business organization.
F. Work collaboratively with other internal and external consultants serving the same client system and resolve conflicts in terms of the balanced best interests of the client system and all its stakeholders; make appropriate arrangements with other internal and external consultants about how responsibilities will be shared.
G. Encourage and enable my clients to provide for themselves the services I provide rather than foster continued reliance on me; encourage, foster, and support self-education and self-development by individuals, groups, and all other human systems.
H. Cease work with a client when it is clear that the client is not benefiting or the contract has been completed; do not accept an assignment if its scope is so limited that the client will not benefit or it would involve serious conflict with the values and ethics outlined in this statement.
I. Avoid conflicts of interest.
- Fully inform the client of my opinion about serving similar or competing organizations; be clear with myself, my clients, and other concerned stakeholders about my loyalties and responsibilities when conflicts of interest arise; keep parties informed of these conflicts; cease work with the client if the conflicts cannot be adequately resolved.
- Seek to act impartially when involved in conflicts between parties in the client system; help them resolve their conflicts themselves, without taking sides; if necessary to change my role from serving as impartial consultant, do so explicitly; cease work with the client, if necessary.
- Identify and respond to any major differences in professionally relevant values or ethics between myself and my clients with the understanding that conditions may require ceasing work with the client.
- Accept differences in the expectations and interests of different stakeholders and realize that those differences cannot be reconciled all the time.
J. Seek consultation and feedback from neutral third parties in case of conflict between myself and my client.
K. Define and protect the confidentiality of my client-professional relationships.
- Make limits of confidentiality clear to clients/ participants.
- Reveal information accepted in confidence only to appropriate or agreed-upon recipients or authorities.
- Use information obtained during professional work in writings, lectures, or other public forums only with prior consent or when disguised so that it is impossible from my presentations alone to identify the individuals or systems with whom I have worked.
- Make adequate provisions for maintaining confidentiality in the storage and disposal of records; make provisions for responsibly preserving records in the event of my retirement or disability.
L. Establish mutual agreement on a contract covering services and remuneration.
- Ensure a clear understanding of and mutual agreement on the services to be performed; do not shift from that agreement without both a clearly defined professional rationale for making the shift and the informed consent of the clients/participants; withdraw from the agreement if circumstances beyond my control prevent proper fulfillment.
- Ensure mutual understanding and agreement by putting the contract in writing to the extent feasible, yet recognize that a. the spirit of professional responsibility encompasses more than the letter of the contract.
b. some contracts are necessarily incomplete because complete information is not available at the outset.
c. putting the contract in writing may be neither necessary nor desirable.
3. Safeguard the best interests of the client, the profession, and the public by making sure that financial arrangements are fair and in keeping with appropriate statutes, regulations, and professional standards.
M. Provide for my own accountability by evaluating and assessing the effects of my work.
- Make all reasonable efforts to determine if my activities have accomplished the agreed-upon goals and have not had other undesirable consequences; seek to undo any undesirable consequences, and do not attempt to cover up these situations.
- Actively solicit and respond with an open mind to feedback regarding my work and seek to improve.
- Develop, publish, and use assessment techniques that promote the welfare and best interests of clients/participants; guard against the misuse of assessment results.
N. Make public statements of all kinds accurately, including promotion and advertising, and give service as advertised.
- Base public statements providing professional opinions or information on scientifically acceptable findings and techniques as much as possible, with full recognition of the limits and uncertainties of such evidence.
- Seek to help people make informed choices when making statements as part of promotion or advertising.
- Deliver services as advertised and do not shift without a clear professional rationale and the informed consent of the participants/clients.
III. Responsibility to the Profession
A. Act with due regard for the needs, special competencies and obligations of my colleagues in OD/HSD and other professions; respect the prerogatives and obligations of the institutions or organizations with which these other colleagues are associated.
B. Be aware of the possible impact of my public behavior upon the ability of colleagues to perform their professional work; perform professional activity in a way that will bring credit to the profession.
C. Work actively for ethical practice by individuals and organizations engaged in OD/HSD activities and, in case of questionable practice, use appropriate channels for confronting it, including
- direct discussion when feasible.
- joint consultation and feedback, using other professionals as third parties.
- enforcement procedures of existing professional organizations.
- public confrontation.
D. Contribute to continuing professional development by
- supporting the development of other professionals, including mentoring with less-experienced professionals.
- contributing ideas, methods, findings, and other useful information to the body of OD/HSD knowledge and skill.
E. Promote the sharing of OD/HSD knowledge and skill by various means including
- granting use of my copyrighted material as freely as possible, subject to a minimum of conditions, including a reasonable price defined on the basis of professional as well as commercial values.
- giving credit for the ideas and products of others.
IV. Social Responsibility
A. Strive for the preservation and protection of fundamental human rights and the promotion of social justice.
B. Be aware that I bear a heavy social responsibility because my recommendations and professional actions may alter the lives and well-being of individuals within my client systems, the systems themselves, and the larger systems of which they are subsystems.
C. Contribute knowledge, skill, and other resources in support of organizations, programs, and activities that seek to improve human welfare; be prepared to accept clients who do not have sufficient resources to pay my full fees at reduced fees or no charge.
D. Respect the cultures of the organization, community, country, or other human system within which I work (including the cultures' traditions, values, and moral and ethical expectations and their implications), yet recognize and constructively confront the counterproductive aspects of those cultures whenever feasible; be sensitive to cross-cultural differences and their implications; be aware of the cultural filters which bias my view of the world.
E. Recognize that accepting this statement as a guide for my behavior involves holding myself to a standard that may be more exacting than the laws of any country in which I practice.
F. Contribute to the quality of life in human society at large; work toward and support a culture based on mutual respect for each other's rights as human beings; encourage the development of love, trust, openness, mutual responsibility, authentic and harmonious relationships, empowerment, participation, and involvement in a spirit of freedom and self-discipline as elements of this culture.
G. Engage in self-generated or collaborative endeavor to develop means for helping across cultures.
H. Serve the welfare of all the people of Earth, all living things, and their environment.
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