From: Subject: Carlos Product Defect Rate I need some help with a report I'm preparing. 80% of our products are shipped on time each month. The remainder have defects that take two weeks to fix and ship. Our clients complain that 10% of the on-time products are defective and 20% of all products shipped late are defective. So, what percent of our products arrive at the customer with defects? 9 Percent 10 Percent 11 Percent 12 Percent None of the above