From the All Weather Case, what was one thing that Steve, the plant manager did, that shut down input from his supervisors at their meeting with the HR team?

Group of answer choices

Steve told the supervisors not to answer any questions.

When Miguel asked them whether or not they agreed with Steve, their boss, Steve answered for them

From the All Weather Case, what was one thing that Steve, the plant manager did, that shut down input from his supervisors at their meeting with the HR team?

Group of answer choices

Steve told the supervisors not to answer any questions.

When Miguel asked them whether or not they agreed with Steve, their boss, Steve answered for them

From the All Weather case, how could Miguel and Steve both improve their effectiveness as team players?

Group of answer choices

Be more analytical in their approach

Focus more on how to increase everyone's pay

Show greater willingness to consider other points of view

That practice most likely to hold back a team from doing its best is:

Group of answer choices

Expecting members to complete their own parts with no help and no interaction with other team members

Paying attention to emotions and body language as well as words

Holding each other accountable for doing their part

Scheduling regular team update meetings

this is the ALL WEATHER CASE:

10:36 All Weather CasePlant Personn... \"We do,\" the bald supervisor says, quietly. \"Then why have you lost only crew leads, not other workers?\" Miguel asks, addressing Steve directly this time, who doesn't answer the question. \"It's only a matter of time before that starts happening too,\" the bald supervisor says, glad for having an opportunity to ll in for his boss, \"especially if we do nothing. The only reason crew leads have left rst is that they are more skilled and can more easily nd another job.\" \"There, you just said an important word, 'skilled,' \"Miguel says, looking appreciatively at the bald supervisor. \"Yes,\" the bald supervisor says, pleased at being appreciated in front of his boss. \"They're more skilled.\" \"So why don't you just pay these skilled workers more?\" Miguel says, looking at the bald supervisor. \"It will keep them from leaving and have an additional effect of motivating other workers who may want to increase their skill-set.\" Linda has a sense of deja vu. Her boss has once again impressed her with a brilliant solution to an important problem, but he still hasn't learned how to sell his solution. \"Do you mean creating a pay disparity on the shop oor?\" Steve says, angrily. \"Are you out of your mind?\" \"There's a skills-based pay structure that we can follow for crew leads," Miguel says, looking surprised. \"After all, if they have extra skills, why can't we pay them more?" \"Yes,\" Linda says, trying to defuse the tension between the two men. \"It's an effective compensation strategy.\" \"That may be true,\" Steve says, in a more dispassionate tone this time, \"but I can't risk breaking the bond of brotherhood on the shop oor. These people will not accept it. They will rebel.\" \"What do you all think, since you're probably closer to these people than Steve is at present?\" Miguel asks the three supervisors, who immediately say that Steve is right. \"But how do you know for sure?" Miguel asks, earnestly. \"How many days in your life have you spent on a shop oor?\" Steve asks, sharply. \"Steve, you're making me an issue here,\" Miguel says, spreading his arms in exasperation, \"but I'm only here to solve your problem.\" \"I appreciate that,\" Steve says, quietly, \"but you can't impose your solution on us.\" 10:35 All Weather CasePlant Personn... \"But I'm sure they lose on benets,\" Miguel says emphatically. \"A local company can't match the benets we provide.\" \"It doesn't seem logical,\" the supervisor with the pony tail says, \"that they leave for jobs with fewer benets.\" \"Yes,\" another supervisor, who is bald, says. \"Why should people who leave citing low pay as the reason go out and join a company that pays even lower?\" \"We don't know if they are paid lower,\" Miguel says, sharply. \"What I referred to was the benet structure.\" \"Aw, it's the same thing about a local company that you just said,\" the bald supervisor says, looking at Miguel. \"If they can't match us in benets, they can't match us in pay.\" \"I'm not sure it's that simple,\" Miguel says, barely disguising his contempt for the bald supervisor. \"They may have a different pay structure.\" \"So they use the excellent training they receive here to obtain a higher position elsewhere,\" Linda says, wishing to involve Steve in the discussion, who is sitting quietly, his arms folded across his chest. \"I don't think it's that complicated,\" Steve says, breaking his silence. \"We may need to raise salaries of these workers.\" \"That may not be necessary,\" Miguel says dismissively. \"I don't think we need an across-theboard pay hike.\" \"I tell you, sir, if you don't recommend a pay hike, you will see more people leaving,\" Steve says, the concern in his voice palpable. \"We cannot afford a mass exodus.\" \"Do you all agree with Steve?\" Miguel asks, looking at the three supervisors. \"Of course,\" Steve says, looking a little surprised. \"I'm their leader.\" \"That's not the point,\" Miguel says, coolly. \"All I'm asking is whether all three of your supervisors agree on the need for a general pay hike for all workers on the shop floor.\" \"We do,\" the bald supervisor says, quietly. \"Then why have you lost only crew leads, not other workers?\" Miguel asks, addressing Steve directly this time, who doesn't answer the question. \"It's only a matter of time before that starts happening too,\" the bald supervisor sWity to fill in for 10:35 All Weather CasePlant Personn... Miguel is contacted by the Manufacturing Manager at A11- Weather's plant at Lincoln, Nebraska. \"Son, they gave me your number. I hope I'm talking to the right person because I don't have time to waste," a gruff voice says over the phone. Although not used to being addressed by a familial title despite his young age, Miguel remains his professional self and quickly gathers the details of the problem that the manager is facing. At the plant, they have a high rate of turnover among crew leads. Deployed at a production line, a crew lead guides operators in lean manufacturing processes while ensuring their safety. Another important contribution that crew leads make is that they can work on every job in a production line. Hence, they can substitute for any absent worker, ensuring unimpeded production. The plant at Nebraska has been losing these valuable employees at the rate of two every month for the last nine months. As a result, the plant has had to make adjustments on the shop oor, with supervisors sometimes lling in for absent operators in lines without crew leads. To have discussions on the problem, Miguel and Linda are ying to Nebraska. The plant manufactures vinyl windows and patio doors. Steve, who is the Manufacturing Manager and in his late 505, heads the plant, leading a team of three supervisors, each of whom looks after two production lines and 20 operators. Miguel and Linda are greeted by Steve as they arrive at the plant. Linda, visiting a plant for the rst time, looks around the huge hangar-like structure with its helmeted employees and complex metal machines. Discussions begin after a brief presentation by Steve on the turnover problem. He talks about his own experience on the shop floor over the last 20 years and mentions a few details about exit interviews of crew leads who left. \"So, according to your exit interviews, these employees cite low pay as the main reason for leaving,\" Miguel says, looking at Steve. Linda is disappointed that her young boss, brilliant as he is, once again failed to connect emotionally with his audience before asking pointed questions. He should at least have complimented Steve on his long and outstanding service to the company. \"Yes,\" Steve says, dryly. \"That's the main reason given by at least a dozen of the 20-odd crew leads who have left so far.\" \"Do we know where these employees go?\" Miguel asks, turning his attention to the three supervisors. \"I mean in terms of their next job?\" \"We hear that many of them have joined Mortensen Windows, a local manufacturer, as production supervisors,\" one of the supervisors, who wears a pony tail, says