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From the customer's perspective which of the following is the most important aspect of service? Question 1 8 ?options: Timely delivery of service. Management's responsiveness

From the customer's perspective which of the following is the most important aspect of service?

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18

?options:

Timely delivery of service.

Management's responsiveness to occurrences of failure.

Efficient handling of special requests.

The encounter with service staff.

A fair price.

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