From the feedback and survey distributed to the Administration team, you found the following information:

• that Katie was trained by the Administration Assistant Angelo.
• Angelo's responses to Katie's understanding was she didn't need any training in regards to naming conventions as she already had those skills.
• Angelo also revealed that he often had to refer to the Naming Convention Policy & Procedure as it did not always come naturally due to the complicated way he was taught by the Administration Assistant Andrea.
• Andrea's response was she was never taught how to name files and tried to interpret the Naming Convention Policy as best she could.
• Andrea also admitted that she wasn't confident that she was naming the files correctly.
• The remainder of the Administration staff felt that the naming conventions were a very basic skill and didn't feel they needed to train anyone to do as it came so naturally to them.

Due to this feedback from your staff, you would like to foster a safe environment for your staff members to congregate and solve these issues

Your task is:

• to evaluate the circumstances with this situation,
• undertake research from your Learner Guide and external sources
• review the Critical Thinking Models and complete the following template

Task 6 Development Review
Name the Critical Thinking Model that best relates to this scenario with the Administration Team:
Relate the Critical Thinking Model from your answer above to the scenario (cause & effect):
Suggest an appropriate technique to address this scenario with your team:
How would you continue to monitor team skill development:
Outline how by surveying the rest of the Administration Team in relation to the process - this assisted in identifying key issues:
What is the lesson to learn here?