From what we know of Arlene Blum's story, critique her leadership utilizing principles of power and influence.

A. Address which power sources she used and how effectively she used them (see Chapter 5). Did she use them ethically?

B. Then indicate the influence tactic (from those discussed on pages 184-187) that she used most effectively and one that she should have used more effectively. Did she use them ethically?

C. Finally indicate how successful you consider her to be as a leader, and why.