\fTo: You From: Lakshmi Date: August 15 Hi! I am so happy that we have me, and I am really grateful that you have accepted your role as a management consultant to Green Dreams. Lacking any formal business education. I am really hoping to make the most of your expertise so that we can consolidate the reputation of our restaurant as one of the leading and most mnovative restaurants in Melbourne's city center. I am keen to set a good example to my staff. and to that end I was hoping that you could advise me on developing my own management competences. As I am so busy, I feel I hardly get the time to invest in my own leadership skills and thus I don't feel I am really growing, professionally speaking. I sometimes try to do this on my own, but after I have formulated a goal for myself, I typically find myself in situations where a contradictory goal pops up. I get so 'nstrated by it that I give up on it altogether. For instance, I want to be more efcient with my time but then I also nd myself wanting to spend more time with my staff because I care deeply about them, they are like family, and I want them to feel seen by me. So, I start off doing one thing (i.e., being more efficient with my tmle) but then quickly nd it huiting another (i.e., wanting to spend more time with my employees). In a more general way, I currently am unsure about how I come across as a manager. I have a feeling that my staff doesn't always understand what I would like them to do. I often have the feeling that my staff look up to me but don't really speak their mind because I am their boss. Itypically get the 'yes Boss, shall do: comment rather than what they really think about my ideas. As result. I don't have the feeling I am getting the best from them, especially when it comes to irmovative solutions. They just seem happy to just accept mine. As a result, I often feel alone in my business as I have the feehng that I must do everything myself and think of all the solutions on my own. I also knowI can bring a lot of energy to the workplace; 1 think that this is largely something positive as I am typically a very happy person, but my husband has recently warned me that I can sometmles be overwhelming in my enthusiasm. But a positive vibrant attitude can hardly be a bad thing, can it? Also, I must admit that I still nd it difficult to be understood here in Australia. Maybe it is a cultural thing, but back home we focus on each other rst rather than the task at hand - which is important but can only really be addressed once the relationship is taken care of. I want them to be able to 6read between the lines\" so to speak but time and again I nd myself disappointed when I see what they take away from our meetings. They want to have everything clearly spelled out, whereas I want to rely more and more on creating a good vibe. If that is there, productivity will follow. no? In any case. it would really be helpful if you could advise me on how to approach this in a more structural manner so that I can ensure that I don't fail next time. It would also be great if you could tell me how to measure this type of progress so that I can hold myself to account. Thank you