Gamet Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Gamet Corporation has collected for the past quarter.
Data table ATTIC my optum VUJCuures. TIC TOHUWI LAVIC Comicams WIC I 13 anu corespunumy uata uia Gamet Corporation has collected for the past quarter. A B Goal Actual 1 1.8 5 3 18% 13% 1 KPI 2 Employee satisfaction survey (1 - 5, with 1 as most satisfied) 3 Number of plant accidents Core product line profit as a percentage of core product line 4 sales Percentage of employees with access to customer 5 relationship database 6 Sales revenue growth-core product line 7 Number of repeat customers 8 Number of units produced per hour 9 Number of customers 80% 83% $2,200,000 $2,150,000 103,000 104,000 6.5 6.7 135,000 115,000 More info Through its strategic management planning process, Gamet Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase profitability of core product line. 2. Improve production efficiency. 3. Improve employee morale. 4. Increase number of customers. 5. Increase plant safety. 6. Increase customer retention. 7. Increase sales of core product line. 8. Increase number of employees with access to customer relationship database. Print Done Gamet Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. (Click the icon to view the specific objectives.) (Click the icon to view KPIs and corresponding data.) Read the requirement X Gamet Corporation Balanced Scorecard Report Requirement For Quarter Ended December 31 Perspective: Objective KPI Prepare a balanced Scorecard report for Gamet Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: # = number.) Financial: Customer: Print Done Gamet Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. (Click the icon to view the specific objectives.) (Click the icon to view KPIs and corresponding data.) Read the requirement. Gamet Corporation Balanced Scorecard Report For Quarter Ended December 31 Goal Perspective: Objective KPI Financial: Goal Actual Achieved? 1 2 3 4 Internal business process: Learning and growth tien
