Gary Redmond is a retired professional hockey player with limited knowledge of

operating a business. Gary owns and operates the Gary Redmond Hockey School

(GRHS), which offers programs for skating and stick

-handling skills to children

aged 6 to 16 years. GRHS currently has over 2,000 children enrolled

in its programs.

GRHS is a growing business, and Gary is aware that it faces many risks. Gary's main

risk concerns are:

major injury risk: t

he risk that a chi

ld is seriously injured during

hockey

practice at

GRHS

minor injury risk: t

he risk that a child is injured during

hockey

practice at

GRHS

personnel risk: t

he risk that a hired coach is

NOT

properly qualified or provides a

service that is

NOT

consistent wit

h the expected standard for GRHS

Required:

a) Explain the probability and impact components of a risk matrix, and describe how

each component could be used to evalu

ate and classify risks for GRHS

.

(4 marks)

b) Discuss three ways in which a sensitivity and/or a benchmarking analysis could be

performed and applied to the major injury risk

.

(3 marks)

c) In relation to tools in risk analysis, explain two potential limitations of using sensitivity

analysis and two potential limitations o

f using benc

hmarking analysis