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Gary's Gumbo is a locally owned restaurant in Houston, Texas, with eight locations. The owner recently developed a new recipe for the restaurant's signature
Gary's Gumbo is a locally owned restaurant in Houston, Texas, with eight locations. The owner recently developed a new recipe for the restaurant's signature gumbo dish. The owner decided to try out the dish in four of the company's locations. After one month, the owner had gathered the following data: Locations with New Gumbo Recipe Locations with Old Gumbo Recipe Location # Number of orders Number of customer complaints (about the dish) 1 1,253 34 2 3 4 5 6 7 8 1,386 36 1,495 1,377 1,112 44 32 12 1,025 1,224. 9 997 6 After looking over the data, the owner happily noted that the number of orders of the signature gumbo dish at the locations where the new reope had been used (locations 1-4) had increased in comparison to the traditional number of orders of the dish (locations 5-8). The owner then decided to implement the new recipe at the rest of the company's locations a. Identify whether the decision of introducing the new gumbo recipe in all locations is correct. a. The number of orders increased in the locations after introducing the new gumbo recipe. So the decision of the company is correct. b. The number of orders increased along with complaints so the decision of the company should be reconsidered. c. The number of orders increased but the decision of introducing the new reope to all locations should be reconsidered. d. None of the above b. Identify the cognitive bias in this situation. a. The owner of the company correctly identified the results based on the feedback. b. The owner of the company accepted only the positive feedback. c. The owner of the company accepted the negative feedbacks d. The owner of the company accepted the poutive feedback and ignored the negative feedback.
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