Gbenga leads the quality team for MegaCorp. He is preparing to provide the VP of Software Development with a Pareto chart of the field test results for a new software application that MegaCorp just implemented. Gbenga is using this chart so the software developers can

figure out how long it will take to complete the development cycle.

determine the timing for releasing software updates.

identify the quality problems that are causing the most incidents.

identify the best opportunities to add new features and functions.