GEN Part B - Share customer information with team members Scenario This is in continuation to Part A. The customer enquired about the discounts if he books the meeting room, accommodation for one night and all-inclusive meals during the stay. You were unable to answer this question and advised that you will get back by asking the relevant staff about the requested information. Task In this task, you need to follow up on the customer's request for information on price discounts which can be offered, with the Accounts team and provide the information to the customer in accordance with Customer Service Policy and Procedures. In doing so, you must: Draft an email to the Accounts team providing information about the customer request for a discount on the services offered. Attach updated Customer Record Sheet to the email. 2. You have received the following email from the Accounts team. Dear Customer Service and Events Manager, Thank you for your email covering issues that you encountered with the client. I am sure that John will become a long-term client, so tell him that we will give him 10% off if he books the meeting room and accommodation for one night. Thank you