general manager of a company dedicated to the manufacture of cosmetics decided to innovate its products to improve customer satisfaction. To do this, he held meetings with multidisciplinary teams from the various departments, in order to determine improvement actions. A focus group was carried out to find out what the client thought about the products and obtain key information to develop them. The organization's procedures were reviewed and communication flowed across departments, giving more importance to personal communication. Processes were improved and some positions were modified. 412 What type of system does this organization correspond to?