George, a longtime hotel manager for Holiday Inn, was meeting with Sally, a new front-desk manager, and telling her about his recent decision not to fire a front desk employee about whom several guests had complained. George discussed the four stages of the decision process. He said, "I first identified the problem, second I gathered alternative solutions. Third, I evaluated each choice and selected a solution. I then implemented my decision to not fire the employee but instead to provide him with additional training. Finally, I followed up with an evaluation of the solution l'd chosen." At the second stage of thinking up alternative solutions, it is important that George thought of both the, and alternative solutions. O ethical and creative obvious and creative ethical and feasible effective and ethical