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George and Jeff were in the middle of a heated argument when their supervisor, Dan, interrupted them. What's going on here? Let's take a step

George and Jeff were in the middle of a heated argument when their supervisor, Dan, interrupted them.

"What's going on here? Let's take a step back and see if we can figure this out without yelling at each other in the middle of the office."

"Jeff is dragging his feet on his reports, so I've had to stay late everyday this week in order to submit mine. I'm tired of missing dinner with my family because he can't do his job!" replied George.

"That's not fair!" exclaimed Jeff. "I do best to get them done as fast as I can, but policy says they have to be signed off on by every supervisor who was working that day. When we have a major project going on, like we do the current week, it can take awhile to track everyone down and get their signature."

"Jeff is right, George," replied Dan. "Corporate says those reports need to be signed before you can submit them at the end of your shift."

Based on this conversation, it sounds as if the conflict is __________.

  • relationship-based
  • structural
  • interest-based
  • values-based

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