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Gerhardus refers an unfair dismissal dispute to the Commission of Conciliation, Mediation and Arbitration (CCMA), after his dismissal. Andries has never been part of such

Gerhardus refers an unfair dismissal dispute to the Commission of Conciliation, Mediation and Arbitration (CCMA), after his dismissal. Andries has never been part of such a dispute resolution procedure. Explain to Andries what he can expect with this whole dispute resolution procedure.

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