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Gina, a neutral third party, tries to resolve a conflict initiated by a manager and union representative at All Sports Shoes. She does so by

Gina, a neutral third party, tries to resolve a conflict initiated by a manager and union representative at All Sports Shoes. She does so by listening to what both parties have to say about the issue and facilitating the negotiations. In this scenario, Gina is exercising which type of alternative to work stoppages?
Question 8 options:
mediation
final-offer arbitration
fact-finder technique
conventional arbitration
rights arbitration

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