ging successfully in today's business environment requires striking a balance between efficiency and motivation; simply figut he best way to perform a job is not enough. To compete for and retain top talent, companies need to design jobs that employ nteresting and satisfying. The Job Characteristics Model, developed by Richard Hackman and Greg Oldham, puts forward fiv acteristics to motivate employees: skill variety, task identity, task significance, autonomy, and feedback.

ew the section on "Designing Jobs That Motivate." This activity is important because you will look at several practical method: lesign that attempt to achieve one or more of these characteristics.

goal of this activity is to identify approaches to designing a job to make it motivating.

each question HR professionals must answer, then match it to the correct functional area of HR it represents.