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1.Discuss the importance of legal, ethical, and sustainability considerations in product and service design. 2.Outline and discuss seven steps in the decision process 3.Explain the causes of poor decisions 4. Describe the techniques that apply to decision making under uncertainty. 5. Explain the need for technology in business 6.Describe the main types of layout design and models used to evaluate design alternatives. 7. List and discuss reasons for redesign layouts. 8. Describe product layouts and their main advantages' and disadvantages