give references for all answers

1."Project control should always focus on the critical path" Discuss.

2. Discuss in detail how customers judge a supermarket's quality.

3. Indicate how and why each of these factors is important to the successful operation of a supermarket.

a). Customer satisfaction

b). Forecasting

c). Capacity planning

d). Location

e). Inventory management

f). The layout of the store

g). Scheduling.

4. What are some of the ways Supermarket uses technology to gain an edge over their competitors?

5. Discuss why high productivity important for a nation?

6. Why do you suppose service jobs have lower productivity than manufacturing jobs?

7. How can a company gain a competitive advantage by having higher productivity than its competitors?