Given that the timely collection of receivables and how payables are managed are crucial for a successful cash flow management process, we would expect firms to choose the most efficient ways to manage their receivables and payables. The title of a report prepared by the Canadian Financial Executives Research Foundation (CFERF) is "Electronic Payments in Canada: What's the Hold Up?" It is noted in the report that "86% surveyed would choose electronic transactions, but only 27% use these for majority of their transactions." So, what is the hold-up? Why don't most Canadian companies use electronic transactions?