Giving positive feedback about behaviors beyond someone's control may be viewed as insincere.

Question $1$ options:

True

False

Question $2(1$ point$)$

Listen

Listening is the act or process of perceiving sounds.

Question $2$ options:

True

False

Question $3(1$ point$)$

Listen

Delayed feedback is much more effective than immediate feedback.

Question $3$ options:

True

False

Question $4(1$ point$)$

Listen

Nonverbal communication is not informative.

Question $4$ options:

True

False

Question $5(1$ point$)$

Listen

Communication is the process of transmitting information from one person or place to another.

Question $5$ options:

True

False

Question $6(1$ point$)$

Listen

Brady knew by the sternness in his boss's voice that he was unhappy with Brady's work. The sternness in the boss's voice is an example of $\_\_\_\_\_.$

Question $6$ options:

a$)$

verbosity

b$)$

jargon

c$)$

paralanguage

d$)$

metalanguage

Question $7(1$ point$)$

Listen

Nathaniel, a reporting manager, sends out an email to inform his employees that the office will be under renovation for the next two days. In this case, Nathaniel is engaged in $\_\_\_\_\_.$

Question $7$ options:

a$)$

encoding

b$)$

benchmarking

c$)$

decoding

d$)$

brainstorming

Question $8(1$ point$)$

Listen

A person who attributes his or her success to hard work and failure to bad luck is most likely experiencing the $\_\_\_\_\_.$

Question $8$ options:

a$)$

modality effect

b$)$

self$-$generation effect

c$)$

self$-$serving bias

d$)$

confirmation bias

Question $9(1$ point$)$

Listen

When the finance team at Romple & Co$.$ found out that the company made it to the list of the most profitable companies of the year, they patted each other's shoulders in excitement. In this scenario, patting is an example of $\_\_\_\_\_.$

Question $9$ options:

a$)$

proxemics

b$)$

kinesics

c$)$

haptics

d$)$

chronemics

Question $10(1$ point$)$

Listen

$\_\_\_\_\_$ is a type of one$-$on$-$one communication that involves communicating with someone for the direct purpose of improving the person's on$-$the$-$job performance or behavior.

Question $10$ options:

a$)$

Upward communication

b$)$

Coaching

c$)$

Counseling

d$)$

Incongruent communication