Glover, the manager of Sonix Distribution system, is contemplating the implementation of an advanced Information Technology system. Sonix is a key partner in the supply chain network for highly specialized electronic circuits used in the manufacture of computerized systems installed in certain types of vehicles to boost navigational ability. For the past few quarters, demand for these items has grown but Sonix has moved from a situation of having components on hand until they become outdated to serious lags in supply when the components are needed by manufacturers. Decision making has not been effective because information available to managers previously has proven less than adequate for effective decision making.

A. Describe possible problems with information received previously that may have contributed to it not being suitable for effective decision making. (6 marks)

B. Discuss with suitable examples THREE ways in which information could enhance performance of the Supply Chain. (9 marks)

C. By using an example relevant to the type of business Sonix is operating, explain a way in which an improved IT system could be applied to the Supply Chain Macro Processes.