GlowLux Cosmetics is a well-established cosmetics manufacturing company with a reputation for producing a wide range of skincare and beauty products. Headquartered in a modern facility, the company's product portfolio includes skincare creams, lotions, serums, and makeup items. GlowLux Cosmetics operates in both the domestic and international markets, catering to a diverse customer base. The company prides itself on using high-quality ingredients and innovative formulations to create products that promise to enhance beauty, promote healthy skin, and deliver a radiant glow. Their product line includes anti-aging serums, sunscreens, moisturizers, makeup foundations, and various other cosmetic items. In recent months, GlowLux Cosmetics has been confronted with a surge in customer complaints regarding adverse skin reactions. Many customers have reported experiencing skin irritations, redness, itching, and, in some cases, pigmentation issues after using certain products from the company's skincare line. Numerous customers have complained about experiencing skin irritations shortly after applying specific skincare products. These irritations range from mild discomfort to more severe and uncomfortable reactions. Some customers have noticed changes in their skin pigmentation, with the appearance of dark spots and uneven skin tone after using particular products. These pigmentation issues have raised significant concerns among customers. Required: Explain the significance of the product liability assessments and controls in the risk management process. 1