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Golding Bank provided the following data about its resources and activities for its checking account process: Resources Activities Clerical Hours Supervision $ 7 9 ,

Golding Bank provided the following data about its resources and activities for its checking account process:
Resources Activities Clerical Hours
Supervision $79,000 Processing accounts 9,880
Phone and supplies 93,000 Issuing statements 6,500
Salaries 265,000 Processing transactions 7,540
Computer 28,000 Answering customer inquiries 2,080
Total $465,000 Total 26,000
Computers are used only by the issuing (40 percent) and processing transaction (60 percent) activities.
Phone and supplies are 80 percent customer inquiries with the other 20 percent divided equally among the remaining activities, including supervising the checking operation.
The supervisor spends 100 percent of her time on supervision. In addition to the 26,000 clerical hours, there are 4,000 hours of supervision used (the hours used by the supervising clerks activity, which is not listed above).
Required:
Question Content Area
1. Prepare a work distribution matrix for the five primary activities. If an answer is zero, enter "0".
blank
Golding Bank
Percentage of Time on Each Activity
Activity Supervisor Clerks
Supervising clerks fill in the blank 6c671707e042fcd_1
100
% fill in the blank 6c671707e042fcd_2
0
%
Processing accounts fill in the blank 6c671707e042fcd_3
0
fill in the blank 6c671707e042fcd_4
38
Issuing statements fill in the blank 6c671707e042fcd_5
0
fill in the blank 6c671707e042fcd_6
25
Processing transactions fill in the blank 6c671707e042fcd_7
0
fill in the blank 6c671707e042fcd_8
29
Answering customer inquiries fill in the blank 6c671707e042fcd_9
0
fill in the blank 6c671707e042fcd_10
8
Feedback Area
Feedback
1. A work distribution matrix simply identifies the Amount of labor consumed by each activity. The supervising ratio is given. The remaining four ratios are calculated using the clerical hrs.-: total processing hours
Question Content Area
2. Calculate the cost of each activity. If required, round your answers to the nearest dollar.
Activity Total
Supervising clerks $fill in the blank
Processing accounts $fill in the blank
Issuing statements $fill in the blank
Processing transactions $fill in the blank
Answering customer inquiries $fill in the blank
3. If the cost of the supervising activity is assigned to the other four activities, what is the final cost of these four primary activities? If required, round your answers to the nearest dollar.
Processing accounts $fill in the blank
Issuing statements $fill in the blank
Processing transactions $fill in the blank
Answering customer inquiries $fill in the blank

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