Question
Golf Guide also runs a Dozen Club that delivers a dozen golf balls every month for a year. Most of the club's customers are on
Golf Guide also runs a "Dozen Club" that delivers a dozen golf balls every month for a year. Most of the club's customers are on long term subscriptions. Out of the club's total of 42,000 regular customers, only 7,526 would be "at risk" of terminating their relationship with the company in any given month. Last month, 1,090 of these t-risk customers declined to place a new order. Calculate monthly retention rate for the Dozen Club. (Report your answer as a percent. Rounding: tenth of a percent. Report an answer of 57.4.%, for example, as "57.4".)
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