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BUS311 - Managerial Communications E-Mail Rubric Criteria Content/ Substance: The assignment follows assignment directions and is substantive. Organization and Subject Line Tone Deficient (0 - 13.9 Points) Needs Improvement (14 - 15.9 Points) Proficient (16 - 17.9 Points) Content does not follow the assignment details. Content varies from assignment instructions and relevant details are lacking. Content follows assignment instructions and has sufficient details. Email format is not used. There is no subject line. There is an attempt at email format, but there some organizational issues. Subject line does not exist or is unclear. Email format is used, but there are some organizational issues; the subject line is suitable. The layout of the email message is simple and clean. The subject line is very clear. Professional tone/style is not employed. Professional tone/style is inconsistent. Professional tone/style is consistent. Professional tone/style is carefully crafted and enhances the message. Sentence structure exists, but does not vary, word choice is good; transitions employed. Sentences are complete, and their structure and length are varied creating fluidity. Excess, phrases, and sentences are eliminated for greater clarity. Concise style with transitions employed. Proficient: Writing with few grammar, punctuation, or spelling errors. Writing with no errors. Sentence Structure, Word choice and Transitions Sentence structure and word choice are deficient; no transitions. Sentence structure is lacking, word choice is poor; some transitions. Grammar, Punctuation, and Spelling: Error free writing Deficient: Writing with significant errors. Needs Improvement: Writing with some errors. TOTAL POINTS: Exemplary (18 - 20 Points) Content follows assignment instructions AND details are relevant, on-topic and substantive. 100 Unit 1 Assignment: Email Scenario Response Attached Files: File Email Grading Rubric (212.806 KB) Review the "Writing Effective Emails" article under Reading and Resources, review the grading rubric and read the scenarios below. Then, choose one of the following options to complete and submit to the submission link above by Sunday at 11:59 p.m. EST. Option 1: As the Director of Sales and Customer Service at Post Corporation, potential customers frequently visit your production facility before making purchase decisions. Your sales team has extensive decorum/etiquette training on how to do business with high profile customers/clients. However, the rest of the workforce has not received training in these areas, and you are concerned that an employee may unintentionally do or say something that offends your clients. In an e-mail to your supervisor, state why all employees in should receive etiquette training. Option 2: As the Coordinator of Customer and Investor Relations at Post Corporation, you have many friends in all departments of the organization. The CEO relies on your feedback concerning employee morale, and other issues that many impact staff motivation. He recently asked you to start reporting any conduct that may violate company policies. These behaviors include dress code violations to taking bribes from clients. In an e-mail to your supervisor, point out two specific issues you would like to discuss with him regarding his request