Grace is a manager in a medical office. It seems that every year when she evaluates employees for wage increases, Kevin and Taneesha always receive

raises, while most other employees do not. The other employees accuse Grace of having favorites, and believe Kevin and Trisha are unfairly rewarded.

Grace feels Kevin and Taneesha deserve their raises, and that she makes that determination based on facts, not on whom she favors. How can Grace

best convince her other employees that she is being fair in her determinations?

Multiple Choice

explain that raises will be determined by a new process that will be kept secret from everyone

pick a different person at random each year to receive a raise

disqualify Kevin and Taneesha from receiving raises for the next three years

post the criteria she will use to determine raise recipients at the beginning of each year

post the criteria she used to determine raises after recipients are announced