Graded Items Points Introduction and description of the business challenge Explain what you are attempting to do, what tools you will use and why 2 Appropriate construction of the quality tools Make sure your tools are built correctly The information is dear The reader can refer to the tool to confirm your conclusions What for details like titles, legends to get maximum points Formulate an appropriate recommendation based on the Pareto Chart and propose a process improvement based on your analysis of the Swimlane Diagram. Recommendation & process improvement are appropriate Recommendation & process is supported by the analysis 4 Professionalism & presentation Readability, grammar, spelling, section titles etc... Use of business language 2 Total 16