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Grady and Associates performs a variety of activities related to information systems and e-commerce consulting in Toronto, Canada. The firm, which bills $176 per hour

Grady and Associates performs a variety of activities related to information systems and e-commerce consulting in Toronto, Canada. The firm, which bills $176 per hour for services performed, is in a very tight local labor market and is having difficulty finding quality help for its overworked professional staff. The cost per hour for professional staff time is $86. Selected information follows.

Billable hours to clients for the year totaled 9,600, consisting of information systems services, 5,760; e-commerce consulting, 3,840.

Administrative cost of $435,760 was (and continues to be) allocated to both services based on billable hours. These costs consist of staff support, $230,760; in-house computing, $163,000; and miscellaneous office charges, $42,000.

A recent analysis of staff support costs found a correlation with the number of clients served. In-house computing and miscellaneous office charges varied directly with the number of computer hours logged and number of client transactions, respectively. A tabulation revealed the following data

Information Systems Services E-Commerce Consulting Total
Number of clients
250 70 320
Number of computer hours
4160 2,460
6,620
Number of client transactions
840 900 1,740

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Assume that the firm uses traditional costing procedures, allocating total costs on the basis of bill profitability of the firm's information systems and e-commerce activities, expressing your answer percentage of activity revenue. (Do not round intermediate calculations. Round "Profitability" to 2 Assume that the firm uses activity-based costing. Determine the profitability of the firm's information systems and ecommerce activities, expressing your answer both in dollars and as a percentage of activity revenue. (Round intermediate calculations and final answers to 2 decimal places.)

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