Grande Manufacturing has been having many difficulties. This company manufactures caps and gowns used for graduation ceremonies in both colleges and universities. Most of the company's problems revolve around its inability to generate sufficient sales to maintain overall profitability. The president of the company, Betty Smith, feels that this situation is due to poor relations between the company and its customers. Some of the company's major customers mentioned they are very happy with the quality of the company's product. However, in the mean time they raised a number of problems. Among the problems given were late deliveries and incomplete orders. Further discussion with some of the company's production employees has revealed that a wide range of production problem exist, such as:

i.Low-quality raw materials

ii.Bottlenecks of production due to a general lack of coordination in job scheduling

iii.Mix-ups in customer's orders.

Critically discuss how you conduct the system analysis on the matter above before you consult Betty Smith.