Grant needs to write a status report to his manager to explain delays in meeting deadlines, when the next deliverable will be done, and how some supply chain issues have been resolved. Which of the following questions should be considered first to determine the sequence of a business document?

What is the most likely audience reaction to the message?

Should the central idea be listed first in the outline or should it be listed as one of the last items?

What is the central idea of the message?

How might the communicator's personal preferences affect communication and its success?