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Greate an SQL query to determine the average first reply time and average first resolution time by month for the past 1 2 months. Create
Greate an SQL query to determine the average first reply time and average first resolution time by month for the past months.
Create an SQL query that provides average satisfaction score as calculated by Zendesk and total tickets solved by agent by month for the last months.
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Beginning C# 5.0 Databases
Authors: Vidya Vrat Agarwal
2nd Edition
1430242604, 978-1430242604
