Grind means that they ground the lenses and put them in frames, multicoat means that they put tinting or scratch resistance coatings on lenses and then put them in frames, assemble means that they receive frames and lenses from other sources and put them together, make frames means that they make the frames and put lenses in from other sources, receive finished means that they received glasses from other source, and unknown means they do not know where the lenses came from. If you were making a pareto graph in Excel what would be the first label name?